Defining Acceptable Risk
First, let’s accept that risk is required. It’s required to cross the street, make a phone call, buy a product, sell a product, start a program, end a program, quit a job, start a job, continue in the job the same way you did yesterday… the list goes on. I think you get the picture. Any one of those things could have negative implications.
Each one of these examples also has a Worst Case Scenario that we could have all sorts of fun with. For example, as you cross the street, the city’s electrical system goes haywire and the intersection’s light changes color. A businessperson that’s on their cell phone at the light, complaining about the $1,000,000 they just lost that morning goes from seeing red to seeing green. In an instinctual response, they step on the gas a little too aggressively just as you put your right foot (the better of your two feet, in your opinion) in the path of their SUV. Squish, snap, hospital.
Is that an acceptable risk? Was it really worth getting to the other side? Let me assure you, you’ll forever regret choosing that particular restaurant for lunch.
The reason we choose to accept that risk, however, is that there’s a big difference between the magnitude of the implications and the probability of it happening. We choose to cross the street because the benefit significantly outweighs the real risk.
In reality, we don’t work with possible risk. We work with probable.
At work, however, our judgement changes. Why, all of a sudden, is the 1% probability up for discussion? It’s actually even more than just a discussion. That improbable event weighs heavier in the deliberation than realistic issues. We invest in low percentage concerns at too high a rate. Everything I’ve been reading lately says, “Start, then steer to correct.” Most days, I’m invited to “Steer, steer, steer, correct, steer, then maybe, just maybe, start.”
It’s a simple solution, I suppose, and one that starts with you and me. If we want to absolve ourselves of the risk, we identify the improbable to our boss or coworker. That makes them responsible. Instead, as an experiment, choose to accept some improbable risk and skip that step. Just proceed. What do you think will happen?
Here’s a hint: The magic of Proceed Until Apprehended is that the Apprehended part rarely happens.
